• Penalties

• Why did I receive a penalty
• I have overdue publication(s) and haven't received any information yet about paying the fines. Could you please confirm if this information has already been sent to me?
• How can I pay a penalty?
• What happens if I don't pay the penalty?
• Academic Services will not issue my certificate because I am in an irregular situation of my status with the University of Minho libraries. What should I do?
• Can users propose a change to a particular publication's shelfmark? If so, under what conditions?